New ChatGPT and Claude now design scaffolds in ScaffPilot – from your drawings to a FEM-checked scaffold. See how →

ScaffPilot / Privacy notice

Privacy notice

Last updated 10 October 2026

This notice explains what personal data ScaffPilot processes and why.

What we collect

  • Account data you give when you sign up: name, email address, password (stored only as a one-way hash), and optionally company, country, phone and main scaffold system.
  • Licence data: your edition, the state of your card subscription (card payments are processed by Stripe – we do not see or store your card details), and when and from which kind of client (web, desktop) and version the app last checked your licence.
  • Your projects: files you save on your computer stay there. Cloud files – with their preview pictures and the files embedded in them – are stored on ScaffPilot’s servers, together with who changed them last and when. FEM calculations run on your own computer.
  • Teams, sharing and invitations: the teams you belong to and your role in them, the people a file is shared with, and invitations. When you invite someone, we store the invited email address to match the invitation to their account, and send them an email on your behalf with your name, your optional message and, for a project, a picture of the plan. While you are in a shared cloud file, the others in it see your name and what you have selected.

Why

To provide your account, licence and cloud files (contract), to deliver the invitations users send (legitimate interest), to keep the service secure (legitimate interest), and – only if you ticked the box – to send you product news (consent, which you can withdraw at any time).

Signing in with Google, Microsoft, LinkedIn or Facebook

When you choose Continue with Google, Microsoft, LinkedIn or Facebook, that service tells us your name, your email address, whether it has confirmed the address, and an identifier of your account there. We use them only to create your ScaffPilot account and sign you in, and we keep the identifier as long as the sign-in is connected to your account. We receive no password, contacts or posts. You can disconnect a sign-in in the app under Account; deleting your account removes the connections. A request to delete your data sent through Facebook removes the Facebook connection.

How long

As long as your account exists. Cloud files are kept until you delete them or your account is deleted, and a deleted cloud file is removed permanently. You can ask us to delete your account and data at any time.

Your rights

You may access, correct, export or delete your data and object to processing. Write to info@scaffpilot.com. You can also complain to your data protection authority.

Cookies and local storage

The website and app store only what is needed to keep you signed in and remember your settings. No advertising cookies.

Get it free – no credit card